How to Place an Order
Order Procedure
1. Product Selection
Choose your favorite mug model from our catalogue.
Choose your favorite mug model from our catalogue.
2. Price Configuration
Create your quote, paying special attention to the various options available (quantity, customizations, finishes, etc.).
Create your quote, paying special attention to the various options available (quantity, customizations, finishes, etc.).
3. Order Completion
Proceed to complete the order by entering all the required information.
Proceed to complete the order by entering all the required information.
4. Logo Submission
- Go to the dedicated page to upload your logo
- Enter your email and order number
- Upload and send your logo file
5. Graphic Approval
You will receive the graphic preview for approval within a few hours. Please carefully review all details before confirming.
You will receive the graphic preview for approval within a few hours. Please carefully review all details before confirming.
6. Confirmation and Payment
Once the graphic is approved, we will send you:
Once the graphic is approved, we will send you:
- Final order confirmation
- Payment information
7. Delivery
After 3 weeks from payment confirmation, your personalized mugs will be delivered directly to your desk.
After 3 weeks from payment confirmation, your personalized mugs will be delivered directly to your desk.
Pre-Production Sample
If you would like to receive a sample before proceeding with the full order:
Sample Cost: €55.00 + shipping
Refund for Large Orders:
- For confirmed orders of more than 500 pieces, the sample cost (€55.00) will be refunded from the total order.
- Sample shipping costs are non-refundable.
For any questions or clarifications, please do not hesitate to contact us throughout the entire order process.